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5Nov/153

iTunes store displays black screen

iTunes displaying nothing? Or just the top banner and a black screen? When you move the mouse around the black, do the play/pause icons magically appear?

It turns out that in the latest version of iTunes (12.3.1.12) if you stretch the window past 2048 pixels wide, then it fails miserably. Note that I can currently only test this on Windows 7 64-Bit.

My desktop happens to be 2560 pixels wide (interesting that this doesn't happen on Retina displays!?) and i get this...

itunes-2560-wide

I quickly switched the window over to my other monitor at 1600 pixels wide, worked fine. Hah. So then I tried to shrink the window on my main monitor... here's 2055 pixels...

itunes-2055-wide

... and then coming under the 2048 threshold... tada! ....

itunes-2039-wide

2039 pixels, works fine... how annoying. Hopefully this helps someone else stuck in the same situation.

Bieber is cool, right?